How do I update/change my credit/debit card?
You can update/change your credit/debit by signing into gfamplus.com and taking these steps:
- Click on "My Account" in the upper right-hand corner of the screen and select "Manage Account"
- Sign in to your Great American Account
- Scroll down to "Membership & Billing" and click "Update Payment Method"
- Add your payment information exactly as it appears on the card. (card number is only numbers without any spaces or dashes)
- Select "Save Details"
Please Note: In order for us to keep your card information secure, we do require that all payment information be updated online.
If you are not able to get your payment card updated, please refer to our Card Errors article.
How do I change my password?
You can change your password by:
- Signing into gfamplus.com through a web browser.
- Click on "My Account" in the upper right-hand corner of the screen and select "Manage Account"
- Sign in to your Great American Account
- In the "Personal Information" section, click on "Change Password"
- Fill in "Current Password"
- Fill in “New Password”
- Fill in “Confirm New Password”
- Select "Update Password"
Upon completion you will then be able to sign in with your new password.
How do I change my account name?
You can change your account name by doing the following:
- Sign in to your account on gfamplus.com from your web browser (your account email address and password will be required)
- Click on "My Account" in the upper right-hand corner of the screen and select "Manage Account"
- Sign in to your Great American Account
- In the "Personal Information" section, click on "Edit Information"
- Under "Edit Name" enter in your updated name and select "Save Changes"
Upon completion the account name will be successfully updated.
How do I change my email address?
You can change your email address by doing the following:
- Sign in to your account on gfamplus.com from your web browser (your account email address and password will be required)
- Click on "My Account" in the upper right-hand corner of the screen and select "Manage Account"
- Sign in to your Great American Account
- In the "Personal Information" section, click on "Edit Information"
- Under "Edit Email" enter in your updated email address and select "Save Changes"
Upon completion you will then be able to sign in with your new email address and the password associated to the account.