ABOUT SERVICE MEMBERSHIP SUPPORTED DEVICES FAQS

CANCELLATION INFORMATION

How To Cancel

You can cancel your membership at any time online (through a web browser) 24/7 with the instructions below.

Sign in to your account on gfamplus.comfrom your web browser
  1. Go to GFamplus.com
  2. Click Account in the top right corner
  3. Select Subscriptions from the account menu
  4. Locate your active subscription
  5. Click Cancel Plan
  6. Follow the prompts to confirm your cancellation
  • Note: Canceling your subscription will stop future billing. Your access will remain active until the end of your current billing period or free trial, whichever applies.

    What happens after cancellation

    • Your subscription will remain active until the end of the current billing cycle
    • You will not be charged again unless you reactivate your subscription
    • You can restart your subscription at any time by logging into your account
  • NOTE: This will set your membership to cancel at the end of your current billing period or free trial period, whichever applies.

    At Pure Flix’s sole discretion, Pure Flix may offer a free trial.

No Cancellation Button

If you are trying to cancel your account and do not see a cancellation button this means that the current account you are signed in on is already cancelled or not active at this time. If that is the case there may be another email address associated with GFam+. Please go to our password reset article and try sending all known email addresses a password reset. If it allows the password reset to go through then that email is registered with GFam+.