Should you have your GFam+ account directly through your Google Play Store, you can find answers to Google Account management here:
If you would like to be a member of gfamplus.com directly but are currently being billed directly through your Google account, you will need to set your GFam+ Google Direct Billing membership to cancel. After your GFam+ Google Direct Billing membership cancels at the end of your pay period, choose a GFam+ membership through gfamplus.com via a web browser.
Because you have already registered your email address with us, you will still need to complete the membership choice (monthly or annual) and input your credit card information via gfamplus.com.
- Sign into gfamplus.com through a web browser
- Click on "My Account"
- Click on "Manage Membership"
- Click on "Plans" and choose your plan
- Click on "Next"
- Add your payment card information (only the numbers without any spaces or dashes)
- Click on "Start Membership"
When signing up for GFam+ using Google Pay, you receive the convenience of Google Pay Direct Billing through your Google Play Account.
However, this means that you will need to cancel your Subscription via either your device or via support.google.com
Here is how to cancel the GFam+ Subscription on a Mobile device:
- Select the "Google Play Store"
- Select the "Profile Icon" in the Upper-Right Side
- Select "Payments & Subscriptions"
- Select "Subscriptions"
- Select the "Active GFam+ Subscription"
- Select "Cancel Subscription"
- Select a reason for canceling
- Select "Continue"
- Select "Cancel Subscription to Verify"
Note: This will set your membership to cancel at the end of your current billing period or Free Trial period, whichever applies. You may continue to enjoy the service until the end date of your current billing/trial period. If you have trouble cancelling your GFam+ subscription, please reach out to Google at support.google.com or support.google.com/googleplay/gethelp