ABOUT SERVICE MEMBERSHIP SUPPORTED DEVICES FAQS

WHY IS GFAM+ BUFFERING/NOT STREAMING?

If you are experiencing buffering or streaming issues while viewing GFam+, please verify the following:

  1. You are viewing through a GFam+ supported device.
  2. Your Internet Download Speed meets our internet speed requirements for streaming. 
    1. You can test you internet speed by going to google.com
    2. Search "Speed Test"
    3. Click "Run Speed Test"

If you are viewing through a supported device and your Internet Download Speed is 0.5mbps or higher please feel free to contact us.